Shipping policy
Shipping Policy
Processing Time All LuxeBrow orders are processed and dispatched within 1-2 business days of purchase. Orders placed on weekends or public holidays will be processed on the next available business day.
Delivery Time Once your order has been dispatched, standard delivery takes between 9-15 days depending on your location. Please keep in mind that delivery times may vary slightly during peak seasons or due to circumstances outside of our control.
Tracking Your Order Once your order is on its way, send us an email and we will provide you with your tracking number so you can follow your package every step of the way.
Shipping Delays LuxeBrow is not responsible for delays caused by customs, weather conditions, or courier disruptions. However, if your order has not arrived within the expected timeframe, please don't hesitate to reach out and we will do everything we can to help.
Lost Or Missing Orders If your order appears to be lost in transit, contact us as soon as possible and we will investigate the issue and work to find the best resolution for you.